Your Privacy Is Our Priority

bgd22 (hereinafter referred to as "we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users ("you" or "your"). This privacy policy explains how we collect, store, use, and protect your personal information.

By using the bgd22 website or registering an account, you consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

2.1 Information You Provide Directly

When you create an account or use services on bgd22, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• Documents required for identity verification (copy of national ID card or passport)
• Transaction-related information — bKash, Nagad, Rocket, Upay, or bank transfer number

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically, including:

• IP address and device type
• Browser type and version
• Time and date of accessing the platform
• Pages visited and session duration
• Cookie and local storage data

2.3 Financial Transaction Information

We collect payment-related information to process deposits and withdrawals. This information is used solely to complete transactions, prevent fraud, and comply with financial regulations.

bgd22 uses the information collected only for the following purposes:

1. Account management: To create, verify, and maintain your account.
2. Service delivery: To manage gaming services, process transactions, and handle deposits and withdrawals.
3. Customer support: To respond accurately to your complaints and questions.
4. Security assurance: To prevent fraud, illegal activity, and account hacking.
5. Legal compliance: To comply with applicable legal and regulatory requirements.
6. Platform improvement: To enhance the user experience and add new features.
7. Communication: To send important security updates or account-related notifications.

We never sell your personal information to third parties or rent it out for commercial purposes.

4.1 When Information Is Shared

bgd22 shares your information with third parties only in the following circumstances:

• Payment processing: With the relevant payment providers to complete bKash, Nagad, Rocket, Upay, and bank transfer transactions.
• Legal requirements: With the relevant authorities upon a court order, investigation, or demand under applicable law.
• Service providers: Technology service providers who assist in operating the platform on our behalf — they are also bound to comply with this privacy policy.

4.2 What We Never Do

• We do not sell your information to advertisers.
• We do not share information for marketing purposes without your consent.
• We do not disclose your identity to unrelated third parties.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. bgd22 uses cookies for the following purposes:

• Essential cookies: To maintain login sessions and ensure security.
• Functional cookies: To remember your preferences and language settings.
• Analytics cookies: To generate platform usage statistics and improve services.

5.2 Cookie Controls

You can set your preference to accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

6.1 Retention Period

We retain your personal information for as long as:

• Your account remains active and the service is ongoing.
• It is needed to meet legal or regulatory requirements.
• It is needed to resolve a dispute or handle a legal claim.

After an account is closed, some information may be retained for a specified period due to legal obligations.

6.2 Security Measures

bgd22 uses modern technology to keep your information secure:

• SSL encryption: End-to-end encryption is ensured during data transmission.
• Password hashing: Your password is never stored in plain text.
• Access controls: Only authorized personnel have access to the necessary information.
• Regular security reviews: Our systems undergo regular security audits.
• Two-factor authentication: Dual verification is available to strengthen account security.

As a bgd22 user, you have the following rights over your own information:

To exercise these rights or for any questions, please contact our support team.

bgd22 provides services only to those aged 21 and above. We do not intentionally collect information from anyone under the age of 21.

If we find evidence that a minor is using our platform, we will immediately:

• Suspend the relevant account.
• Delete any information collected.
• Take the necessary legal action.

9.1 Game Providers

The bgd22 platform uses software from various game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, JILI, PG Soft, Microgaming, and NetEnt. These providers follow their own privacy policies. We are not responsible for their data processing.

9.2 External Links

If our platform contains links to external websites, the privacy policies of those sites are entirely separate and outside our control. We therefore recommend reading their own privacy policies before visiting any external site.

bgd22 reserves the right to update or amend this privacy policy at any time. If there are any significant changes, we will:

• Display a clear notice on the platform.
• Notify you of the changes via your registered email.
• Note the date of the change on this page.

Continued use of the platform after the updated policy is published will be taken to mean that you have accepted the new policy.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Live Chat: 24/7 live chat support (Bengali & English)
• Email: [email protected]

Our privacy team will respond to your request as quickly as possible.